Title :
Emotional user experiences in discussion board design: Kansei methodological triangulation approach
Author :
Ramakrisnan, Prasanna ; Jaafar, Azizah ; Yatim, Noor Faezah Binti Mohd
Author_Institution :
Fac. Comput. & Math. Sci. (FSKM), Univ. Technol. MARA (UiTM), Shah Alam, Malaysia
Abstract :
Emotional user experiences towards a design generally use single investigation method. Using more than one investigation method for gathering emotional user experiences helps in overcoming weakness and problems in single method. Thus triangulation method is proposed to increase the credibility and validity of the emotional user experience that related with the design of discussion board. Implementation of Kansei methodological triangulation approach are able to quantify and qualify the user´s emotional responses in discussion board design and hence investigate the user responses gathered from self reported and eye movement method. This provides some fundamental finding on using the self reported and eye movement data for identifying emotional user experiences in discussion board design.
Keywords :
ergonomics; social networking (online); Kansei methodological triangulation approach; discussion board design; emotional user experience; eye movement method; self reported method; single investigation method; Computers; Information science;
Conference_Titel :
Computer & Information Science (ICCIS), 2012 International Conference on
Conference_Location :
Kuala Lumpeu
Print_ISBN :
978-1-4673-1937-9
DOI :
10.1109/ICCISci.2012.6297185