Case Study of Performance Management for PPP Projects

As the widely usage of PPP model in the delivery of infrastructures all around the world, the performance of this procurement method is highly concerned. There have been many performance management techniques proposed in decades of practice, so this paper intended to study some of the successful cases and analyze their performance management practice, and also comparative study was conducted. Based on the framework of the European Foundation for Quality Management (EFQM) Excellence Model, this paper analyzed the Key Performance Indicators (KPIs) taken by the subject projects, and explained how could those measures can improve the performance of PPP projects. Some innovative measures are highly recommended by this paper after they have already been effectively applied and approved to be beneficial.