Title :
Using Webcrawling of Publicly Available Websites to Assess E-commerce Relationships
Author :
Thorleuchter, Dirk ; Van den Poel, Dirk
Author_Institution :
Fraunhofer INT - Inst. for Technol. Trend Anal., Euskirchen, Germany
Abstract :
We investigate e-commerce success factors concerning their impact on the success of commerce transactions between businesses companies. In scientific literature, many e-commerce success factors are introduced. Most of them are focused on companies´ website quality. They are evaluated concerning companies´ success in the business-to- consumer (B2C) environment where consumers choose their preferred e-commerce websites based on these success factors e.g. website content quality, website interaction, and website customization. In contrast to previous work, this research focuses on the usage of existing e-commerce success factors for predicting successfulness of business-to-business (B2B) ecommerce. The introduced methodology is based on the identification of semantic textual patterns representing success factors from the websites of B2B companies. The successfulness of the identified success factors in B2B ecommerce is evaluated by regression modeling. As a result, it is shown that some B2C e-commerce success factors also enable the predicting of B2B e-commerce success while others do not. This contributes to the existing literature concerning ecommerce success factors. Further, these findings are valuable for B2B e-commerce websites creation.
Keywords :
Web sites; electronic commerce; regression analysis; text analysis; B2B ecommerce; B2C environment; Website content quality; Website customization; Website interaction; business-to- consumer environment; business-to-business ecommerce; businesses companies; e-commerce relationships; e-commerce success factors; publicly available websites; regression modeling; semantic textual patterns; Companies; Information systems; Large scale integration; Semantics; Vectors; Web pages; B-B; Classification; SVD; Success Factor; Textmining; Website;
Conference_Titel :
SRII Global Conference (SRII), 2012 Annual
Conference_Location :
San Jose, CA
Print_ISBN :
978-1-4673-2318-5
Electronic_ISBN :
2166-0778
DOI :
10.1109/SRII.2012.106