Title :
Research on the influence of online reviews on internet consumer purchasing decision
Author :
Zhu Lei ; Zhang Wei ; Yanchun Zhu
Author_Institution :
Sch. of Inf., Central Univ. of Finance & Econ., Beijing, China
Abstract :
As an emerging platform for online shopping, online review changed the network consumer´s purchase mode. In this paper, we study the effect of potential online purchaser influenced by the online reviews, by means of the questionnaire. The final study shows that: the Internet consumers when making purchase decisions are mostly affected by the average scores of products; and not significantly affected by the following three factors: the proportion of comment buyers accounted for all buyers, the sooner or later of online reviews and whether the contents reflecting the latest product information or not.
Keywords :
Internet; consumer behaviour; purchasing; reviews; Internet consumer purchasing decision; comment buyers; latest product information; online reviews; online shopping; Decision making; Educational institutions; Internet; Marketing and sales; Quality assessment; Regression analysis; Reliability;
Conference_Titel :
Management of e-Commerce and e-Government (ICMeCG), 2012 International Conference on
Conference_Location :
Beijing
Print_ISBN :
978-1-4673-2943-9
DOI :
10.1109/ICMeCG.2012.97