Title :
Sma-Sho: Implementation and Evaluation of a Shopping Support Service Using Receipt Log
Author :
Okushi, Akihiro ; Tokunaga, Seiki ; Matsumoto, Shinsuke ; Nakamura, Masahide
Author_Institution :
Grad. Sch. of Syst. Inf., Kobe Univ., Kobe, Japan
Abstract :
We have previously proposed the ReceiptLog service platform, which stores user\´s purchase histories from daily receipts for value-added consumer services. As a practical application of the ReceiptLog, we design and implement a shopping support service, called "Sma-Sho", in this paper. Sma-Sho is designed to cope with two typical problems in daily shopping: duplicate purchase and forgotten purchase. The duplicate purchase is that a user mistakenly buys a product although there is sufficient stock of the same product at home. The forgotten purchase is that a user forgets to buy a product although the product is out of stock. Using the ReceiptLog APIs extensively, Sma-Sho provides useful purchase histories for the user with a mobile terminal, to prevent the above two problems. We also conduct an experimental evaluation with 8 subjects, to show the effectiveness of the proposed method.
Keywords :
application program interfaces; customer services; retail data processing; ReceiptLog API; ReceiptLog service platform; Sma-Sho; daily shopping; duplicate purchase; forgotten purchase; shopping support service; value-added consumer services; Dairy products; Databases; Decision making; Educational institutions; History; Presses; Refrigerators;
Conference_Titel :
Information and Telecommunication Technologies (APSITT), 2012 9th Asia-Pacific Symposium on
Conference_Location :
Santiago and Valparaiso
Print_ISBN :
978-1-4673-2434-2