Knowledge management: Review of the Critical Success Factors and development of a conceptual classification model

Author

Sedighi, Mehdi ; Zand, F.

Author_Institution

Fac. of Technol., Policy & Manage., Delft Univ. of Technol., Delft, Netherlands

fYear

2012

fDate

21-23 Nov. 2012

Firstpage

1

Lastpage

9

Abstract

Knowledge management is a critical issue in today´s business world. Knowledge is considered as one of the most strategic resources of the firm and sources of competitive advantage. This research provides a comprehensive review of the literature on the Critical Success Factors (CSFs) and identifies eight major factor´s clusters that influence the success of KM implementations in organizations. In order to enhance our understanding of these CSFs, it also develops a conceptual classification model.

Keywords

knowledge management; organisational aspects; pattern classification; KM implementation; competitive advantage; conceptual classification model; critical success factor; firm strategic resource; knowledge management; organization; Collaboration; Knowledge engineering; Knowledge management; Organizations; Standards organizations; Training; Classification Model; Critical Success Factors; Factor Relationship; Knowledge Management; Review Paper;

fLanguage

English

Publisher

ieee

Conference_Titel

ICT and Knowledge Engineering (ICT & Knowledge Engineering), 2012 10th International Conference on

Conference_Location

Bangkok

ISSN

2157-0981

Print_ISBN

978-1-4673-2316-1

Type

conf

DOI

10.1109/ICTKE.2012.6408553

Filename

6408553