Title :
The process analysis of price negotiation in SRM considering relation quality
Author :
Xuejie Dong ; Guorui Jiang ; Chun Liu ; Fengling Xie ; Tiyun Huang
Author_Institution :
Sch. of Econ. & Manage., Beijing Univ. of Technol., Beijing, China
Abstract :
This paper researches the problem of price negotiation in SRM considering relation quality. The relation between supplier and buyer can be divided into strategic, cooperative, preceding and normal, deferent relation quality lead to different SRM strategy and then come into different process of price negotiation. First, this paper establishes a negotiation process model, proposes a definition of negotiation concession pattern. Second, based on the theoretical analysis, this paper builds a persuasion negotiation model and a count-proposal generation model combined with the imitation strategy, considering the relation quality factors. Prototype system validation shows that the model can provide decision support for negotiators with different negotiating objectives, no harm to the fundamental benefits of the buyer, but also play a good incentive to promote the development of supplier relations.
Keywords :
negotiation support systems; pricing; quality management; set theory; supply chain management; SRM strategy; cooperative relation; count-proposal generation model; decision support; imitation strategy; negotiation concession pattern; negotiation objective; negotiation process model; normal relation; persuasion negotiation model; preceding relation; price negotiation process analysis; relation quality; strategic relation; supplier relation management; Bellows; Procurement; Count-Proposal Mmodel; Negotiation Process Model; Price Negotiation; Relation Quality;
Conference_Titel :
Computing and Networking Technology (ICCNT), 2012 8th International Conference on
Conference_Location :
Gueongju
Print_ISBN :
978-1-4673-1326-1