Identifying Findings for Software Process Improvement in SMEs: An Experience

Even when many organizations are motivated to implement software process initiatives (SPI), not all know how best to do so, especially in Small and Medium Enterprises (SMEs) where due to its especial features, they have to be carefully in how to manage its resources to assure their market survival. As a result, implementing SPI initiatives in SMEs has become a really challenge, mainly because SMEsâ work culture is immersed in a chaotic and changing environment. This paper presents a method for identifying findings that allow to address a successful software process improvement in SMEs. Besides, an experience of the method application in a SME is presented.