Title :
Implications for utilizing YouTube based community interactions for destination marketing: Investigation of a typology approach
Author :
Sambhanthan, Arunasalam ; Thelijjagoda, S. ; Tan, Jason
Author_Institution :
Dept. of Inf. Manage., Sri Lanka Inst. of Inf. Technol., Malabe, Sri Lanka
Abstract :
In recent time, YouTube has evolved into a powerful medium for social interaction. Utilizing YouTube for enhancing marketing endeavors is a strategy practiced by marketing professionals across several industries. This paper rationalizes on the different ways and means of leveraging YouTube-based platforms for effective destination marketing by the hospitality industry (hotels). More specifically, the typology of virtual communities is adapted to evaluate the YouTube platform for effective destination marketing. Comments made by YouTube users have been subjected to a content analysis and the results are reported here under the five broad clusters of virtual communities. Implications for utilizing YouTube-based community interactions for destination marketing are also highlighted as part of the outcome of this research.
Keywords :
hotel industry; marketing; social networking (online); YouTube based community interaction; YouTube-based platforms; content analysis; destination marketing; hospitality industry; hotel; marketing endeavors; marketing professionals; social interaction; typology approach; virtual communities typology; Computers; YouTube; Destination Marketing; Interaction Design; Tourism; Virtual Communities; YouTube;
Conference_Titel :
Computer Science & Education (ICCSE), 2013 8th International Conference on
Conference_Location :
Colombo
Print_ISBN :
978-1-4673-4464-7
DOI :
10.1109/ICCSE.2013.6553939