Towards an intelligence based conceptual framework for e-maintenance

Most of the work has emphasized upon of the underlying Information and Communication Technologies ICT infrastructure since the concept of e-maintenance was introduced. The main issue of the carried out works related to "emaintenance" is integrating different systems relative to maintenance into one information system. This paper aims to reconsider the predominance of ICT within e-maintenance projects and literature and highlights the importance of intelligence as a fundamental dimension of e-maintenance that is to be considered in a holistic predefined manner rather than isolated efforts within ICT driven approaches. This work also proposes a model of e-maintenance system as a contribution towards an intelligence based e-maintenance conceptual framework based on CogAff architecture for intelligent agents. Furthermore, a case study is defined sustaining the use of the proposed model in relation to the classification of existing emaintenance platforms which underlines two issues of existing emaintenance solutions regarding to real integration of the system into human teams and more integration at the management strategic level.