Evaluation of e-performance system: A cultural perspective

Increased competition, changing technology, and process re-engineering have changed the traditional employees´ practice and capability. To meet such demands, organizations and businesses are relying on Information and communication technology (ICT) to monitor and improve employee performance and productivity. In this paper we examine the influence of cultural forces in accepting the implementation of such a system that deals with assessment and evaluation of government employees, to facilitate the transitional process from manual to e-performance assessment in governmental organizations in the United Arab Emirates (UAE). A user study consisting of pilot tests and surveys was carried out in order to test the effectiveness and acceptability of the e-performance system. It is envisaged that this research provides better understanding of e-performance management system in countries like the UAE.