Title :
The extraction of customer´s behavioral association rules under the variable granularity based on granular computing
Author :
Li Bing ; Wang Hu
Author_Institution :
Sch. of Manage., Wuhan Univ. of Technol., Wuhan, China
Abstract :
This paper tries to explore the information needs at different management levels from the perspective of granular computing. Firstly, it introduces the concept of information granularity, granularity measurement, granularity structure, conversion method between different granularity levels, and the extraction of association rules under the variable granularity. And then it improves the existing single attribute granularity definition, and puts forward a new measurement method of information granularities with multiple attributes. Based on the conversion method between different granularity levels, this paper lists some proposals for the extraction of association rules on customer behavior under variable granularity. Finally, through empirical analysis, this paper has discussed how to simulate the conversion process between different granularity levels, and get the information granule as well as regular features.
Keywords :
consumer behaviour; customer relationship management; data mining; granular computing; rough set theory; conversion method; conversion process simulation; customer behavioral association rule extraction; customer management; granular computing; granularity levels; granularity measurement; granularity structure; information granularity; rough set; single attribute granularity definition; variable granularity; Artificial intelligence; Association rules; Computational modeling; Educational institutions; Mathematical model; Set theory; association rules; customer management; granular computing; rough set;
Conference_Titel :
Management Science and Engineering (ICMSE), 2013 International Conference on
Conference_Location :
Harbin
Print_ISBN :
978-1-4799-0473-0
DOI :
10.1109/ICMSE.2013.6586263