Consideration of Billing Management Method for Cloud Computing Services

Business management using information-communication (info-communication) infrastructures such as broadband networks and data centers will become more and more important in the near future. Moreover, cloud computing services induce a lot of corporate alliances and this complicates customer-service management. In particular, billing management is very critical for both providers and customers. The creation of a billing management method that can quickly adjust to any business environment change is expected. Therefore, this paper first focuses on a customer-service management modelling method for info-communication services in terms of three view models, the service, cash-flow, and settlement. Then, the functions required to accomplish this are obtained for the billing management for future cloud computing services by combining these three view models. This methodology can contribute to the quick and exact provision of new info-communication services.