A comparative transformation model for process changes using Serious Games

This article presents a transformation model that comparatively describes two possible ways of process changes - one in a conventional way, the other one using Serious Games. At first, both ways are decomposed into separate transformation steps. Then, by comparing both ways the question can be answered, which transformation is economically more effective. The comparative transformation model is a helpful tool to identify whether Serious Games can be utilized efficiently in a certain situation or whether specific influencing factors need to be changed beforehand.