Assessment of service maturity of “Kartu Jakarta Sehat” application system

Kartu Jakarta Sehat (KJS) or “Jakarta Health Card” is a health insurance program proposed by current local government of DKI Jakarta through Jamkesda Dinas Kesehatan Province DKI Jakarta to the community in the form of medical treatment. KJS uses EDC ( Electronic Data Capture ) to integrate with clinic and hospital in Jakarta. This card is used to save medical data of every patient who hold the card. The research is conducted to obtain information about the usage of KJS. The method to collect the information is by interviewing the respondents and spread out questionnaire to clinics between sub-district health center and urban health center in certain area of Central Jakarta. The purpose of this research is to measure maturity level of KJS application system using COBIT Framework. As a result, it is found that the system is good enough with maturity level as follow: result DS1 (3.25), DS2 (1.73), DS5 (3.33), DS7 (1.87).