Title :
How to tag it right?: Semi-automatic support for email management
Author :
Dolata, Mateusz ; Jeners, Nils ; Prinz, Wolfgang
Author_Institution :
Dept. of Inf., Univ. of Zurich, Zurich, Switzerland
Abstract :
Smarting-up email processing is a challenging task. Users file or retrieve multiple messages every day, while receiving little support from most popular email clients. Incorporating semi-automatic sorting into existing applications can help users with their daily work through more efficient organization and more effective search. Successful and seamless integration of tagging into existing email solutions requires exact analysis of user practices, needs and considerations, which are addressed and discussed in this contribution.
Keywords :
electronic mail; email clients; email management; email processing; multiple message filing; multiple message retrieval; semiautomatic sorting; semiautomatic support; user practices; Electronic mail; Interviews; Prototypes; Sorting; Tagging; User interfaces; design principles; email processing; retrieval; semi-automatic tagging; sorting;
Conference_Titel :
Collaborative Computing: Networking, Applications and Worksharing (Collaboratecom), 2013 9th International Conference Conference on
Conference_Location :
Austin, TX
