DocumentCode
659629
Title
Constructing E-Tourism platform based on service value broker: A knowledge management perspective
Author
Yucong Duan ; Yongzhi Wang ; Jinpeng Wei ; Kattepur, Ajay ; Wencai Du
Author_Institution
Hainan Univ., Haikou, China
fYear
2013
fDate
6-9 Oct. 2013
Firstpage
17
Lastpage
24
Abstract
In our previous work, we have introduced various service value broker (SVB) patterns which integrate business modeling, knowledge management and economic analysis. In this paper, working towards the target of maximizing the potential usage of available resource to achieve the optimization of the satisfaction on both the service provider side and the service consumer side under the guidance of the public administrative, we propose to build the E-Tourism platform based on SVB. This paper demonstrates the mechanism for SVB based E-Tourism framework. The advantages of employing SVB include that the SVB can help to increase the value added in a realtime and balanced manner which conforms to the economical goal of both long run and short run. An experiment is shown using a personnel recommendation system.
Keywords
electronic commerce; knowledge management; recommender systems; travel industry; SVB patterns; business modeling; e-tourism platform; economic analysis; electronic tourism; knowledge management; knowledge management perspective; personnel recommendation system; public administration; service consumer side; service provider side; service value broker; Contracts; Information management; Knowledge management; Optimization; Quality of service; Security; Big Data; broker; knowledge management; service value; value added;
fLanguage
English
Publisher
ieee
Conference_Titel
Big Data, 2013 IEEE International Conference on
Conference_Location
Silicon Valley, CA
Type
conf
DOI
10.1109/BigData.2013.6691778
Filename
6691778
Link To Document