Multi-modeling: A Systemic Approach to Address Complex Scenarios Case Illustration for Business Conflict Resolution

The paper presents a case application of the Multi modeling approach to solve a complex tribal welfare problem. The case in context was a Tribal Welfare organization trying to meet conflicting objectives relating to welfare and Profit. Complex problems comprise multiple aspects to be understood and addressed as a whole. We often deal with organizational complexity by presuming that it does not simply exist. Multi-modeling stands against this general trend, in being based on the belief that organizations in the current environments are generally complex, ambiguous and paradoxical. Multi-modeling acknowledges that the real challenge is to learn to deal with this complexity. Multi-modeling offers a way in which this challenge can be taken on by allowing us to grasp and deal with the many-sided character of organizational life and in doing so, the multi-modeler finds new ways of organizing thoughts and creative ways of approaching and solving organizational problems. The paper introduces the multi modeling approach and illustrates this in a comprehensive manner through a case study.