Title :
Critical practices in TQM Human Resources Development
Author :
Ushikubo, M. ; Tashiro, Hisato ; Nakajima, Kensuke ; Fujii, Naotaka ; Sakata, Ichiro
Author_Institution :
Sanden Corp., Tokyo, Japan
Abstract :
Total Quality Management (TQM) is a series of organizational actions. In this paper, we analyze the critical practices in TQM leadership development of a global manufacturing company. We surveyed 142 departmental managers with self-evaluation questionnaire on leadership development and analyzed the data with factor analysis and an Automatic Interaction Detection (AID) method to find critical behavioral emphasis. TQM leadership with vision, high aspiration, and scientific quality control made difference for effective leadership development.
Keywords :
human resource management; quality control; total quality management; AID method; TQM human resource development; TQM leadership development; automatic interaction detection method; data analysis; departmental managers; factor analysis; global manufacturing company; organizational actions; scientific quality control; self-evaluation questionnaire; total quality management; Companies; Lead; Quality control; Technological innovation; Total quality management; Automatic Interaction Detection (AID); Human Resources Development; Scientific Quality Control; Total Quality Management (TQM); Visionary Leadership;
Conference_Titel :
Industrial Engineering and Engineering Management (IEEM), 2013 IEEE International Conference on
Conference_Location :
Bangkok
DOI :
10.1109/IEEM.2013.6962595
