Critical practices in TQM Human Resources Development

Author

Ushikubo, M. ; Tashiro, Hisato ; Nakajima, Kensuke ; Fujii, Naotaka ; Sakata, Ichiro

Author_Institution

Sanden Corp., Tokyo, Japan

fYear

2013

fDate

10-13 Dec. 2013

Firstpage

1170

Lastpage

1173

Abstract

Total Quality Management (TQM) is a series of organizational actions. In this paper, we analyze the critical practices in TQM leadership development of a global manufacturing company. We surveyed 142 departmental managers with self-evaluation questionnaire on leadership development and analyzed the data with factor analysis and an Automatic Interaction Detection (AID) method to find critical behavioral emphasis. TQM leadership with vision, high aspiration, and scientific quality control made difference for effective leadership development.

Keywords

human resource management; quality control; total quality management; AID method; TQM human resource development; TQM leadership development; automatic interaction detection method; data analysis; departmental managers; factor analysis; global manufacturing company; organizational actions; scientific quality control; self-evaluation questionnaire; total quality management; Companies; Lead; Quality control; Technological innovation; Total quality management; Automatic Interaction Detection (AID); Human Resources Development; Scientific Quality Control; Total Quality Management (TQM); Visionary Leadership;

fLanguage

English

Publisher

ieee

Conference_Titel

Industrial Engineering and Engineering Management (IEEM), 2013 IEEE International Conference on

Conference_Location

Bangkok

Type

conf

DOI

10.1109/IEEM.2013.6962595

Filename

6962595