Measurement of manufacturing effectiveness of a company using analytical hierarchical process: A case study

Measuring the manufacturing effectiveness (capability) facilitates the firm to know the present status and also provides a pointer to the weak decisions for further improvement. This article presents a case study for evaluating manufacturing capability of a Job Shop Production System (JSPS), where current status (level) of manufacturing capability of a firm based on the consistency of the decisions taken has been computed. For this, hierarchical model based on the overall goal (manufacturing capability) has been adopted by using AHP (Analytical Hierarchical Process) - a MCDM (multi criteria decision making) tool. The manufacturing capability of a firm is computed and then compared with ideally required decisions from the same category of manufacturing system, in order to identify weak decisions. The finding of this research work will be helpful to practitioners and future researchers.