Title :
User knowledge development in the field of electronic services and their security in Slovakia
Author :
Vejacka, M. ; Bucko, J.
Author_Institution :
Dept. of Appl. Math. & Bus. Inf., Tech. Univ. of Kosice, Kosice, Slovakia
Abstract :
Computerization of society and electronic government are current problems of society and its development is the part of all governments´ program declarations in the European Union. Despite of the well-built internet infrastructure, Slovakia is still tail ranking, when considering the level of development of electronic services and their use by the general public. The precondition for improving this situation is to increase the level of knowledge about electronic communication, its security and trust in these services. Theoretical knowledge and practical skills in the area of electronic services are developed during undergraduate studies at the Faculty of Economics. The aim of this paper is to present the development of knowledge and skills in this area among Slovak students of third grade at our faculty, during the years from 2009 to 2014. Students´ knowledge is evaluated and compared by newly constructed index. Data were collected by a questionnaire survey during each year in the period. Results of evaluation and comparison are briefly presented and assessed.
Keywords :
government data processing; knowledge management; European Union; Slovakia; electronic government; electronic services; society; student knowledge evaluation; user knowledge development; Banking; Education; Electronic government; Indexes; Online banking; Security;
Conference_Titel :
Information and Communication Technology, Electronics and Microelectronics (MIPRO), 2015 38th International Convention on
Conference_Location :
Opatija
DOI :
10.1109/MIPRO.2015.7160370