Technology enhanced interaction framework and method for accessibility in Thai museums

People with hearing impairments have difficulties in their access to Thai in situ authentic culture because they have problems with understanding spoken information during their visit. An extensive review of the literature found that there was no framework to guide developers in developing technology solutions for such face-to-face situations for people with hearing impairment, other disabilities or no disabilities. This paper describes a Technology Enhanced Interaction Framework (TEIF) and Method that have been shown by experiments and questionnaires to have the potential to help developers make local Thai museums more accessible for disabled visitors. The mean number of correct requirements was significantly higher for participants using the TEIF Method than the Other Methods. The TEIF Method helped developers select a solution significantly more often than the Other Methods that was not worse than a solution rated best by the experts. The TEIF Method also helped developers rate the best solution significantly closer to the experts´ ratings than the Other Methods.