Title :
IT Reengineers Government Processes in Africa
Author :
Kassahun, A.E. ; Molla, Alemu
Author_Institution :
Addis Ababa Univ., Addis Ababa, Ethiopia
Abstract :
Governments in various developing economies are deriving significant value by redesigning their service-delivery and administrative processes using IT. The authors discuss how Ethiopia, Tanzania, and Kenya are exploiting IT to redesign their government processes.
Keywords :
government data processing; information technology; public administration; social aspects of automation; Africa; Ethiopia; IT services; Kenya; Tanzania; administrative processes; developing economies; government process reengineering; service-delivery; Africa; Government policies; Information technology; Internet; Service-oriented architecture; IT; developing countries; emerging economies; government processes; government reengineering; information technology;
Journal_Title :
IT Professional
DOI :
10.1109/MITP.2013.44
