User-Perceived Quality of Interactive Systems

Author

Dzida, W. ; Herda, S. ; Itzfeldt, W.D.

Author_Institution

Gesellschaft fur Mathematik und Datenverarbeitung mbH Bonn (GMD), Institut fur Software-Technologie

Issue

4

fYear

1978

fDate

7/1/1978 12:00:00 AM

Firstpage

270

Lastpage

276

Abstract

User-perceived quality of interactive systems is defined in terms of statistically nonoverlapping categories, so-called dimensions or factors Categories are identified by factor analysis and represent a dimensional concept of the quality of interactive systems as perceived by its users. Each category describes essential user requirements.

Keywords

Categories of user-perceived quality; dimensional framework of system quality; factor analysis; factors of user-perceived quality; human factors; multidimensional techniques; quality assessment; quality of interactive systems; requirements defimition; software requirements engineering; system characteristics; system design; system quality; user participation; user requirements; user-perceived quality; utility analysis; Design engineering; Helium; Human factors; Interactive systems; Multidimensional systems; Quality assessment; Software quality; Software systems; System analysis and design; Systems engineering and theory; Categories of user-perceived quality; dimensional framework of system quality; factor analysis; factors of user-perceived quality; human factors; multidimensional techniques; quality assessment; quality of interactive systems; requirements defimition; software requirements engineering; system characteristics; system design; system quality; user participation; user requirements; user-perceived quality; utility analysis;

fLanguage

English

Journal_Title

Software Engineering, IEEE Transactions on

Publisher

ieee

ISSN

0098-5589

Type

jour

DOI

10.1109/TSE.1978.231511

Filename

1702534