Title :
Raising the standard [continuous improvements]
Author_Institution :
Systems Yield Success, Warwickshire, UK
Abstract :
Continuous improvement is the only way to stay competitive. To be competitive in the global market place, industry needs to get added value from everything it does. Implemented effectively, these standards increases profitability and provide greater customer satisfaction. The start point should always be your business processes. This article discusses how to go about implementing systems to obtain these real benefits.
Keywords :
continuous improvement; customer satisfaction; organisational aspects; profitability; business processes; continuous improvement; customer satisfaction; global market place; profitability;
Journal_Title :
Engineering Management Journal
DOI :
10.1049/em:20050507
