Customized delivery of e-government Web services

Author

Medjahed, Brahim ; Bouguettaya, Athman

Author_Institution

Dept. of Comput. & Inf. Sci., Michigan Univ., Dearborn, MI, USA

Volume

20

Issue

6

fYear

2005

Firstpage

77

Lastpage

84

Abstract

The Web is revolutionizing the way citizens interact with businesses and government agencies. Almost all key functions of modern society are being reshaped to exploit opportunities the Web opens. As part of an effort to improve government-citizen interactions, government agencies are providing a wide spectrum of online services. Virginia Tech is collaborating with the Virginia Department for the Aging (VDA) on a project called WebSenior. A middleware infrastructure, WebSenior automatically delivers e-government services customized for seniors. It uses ontologies to automatically generate Web services customized to senior citizens´ needs and government program laws and regulations.

Keywords

government data processing; interactive systems; middleware; ontologies (artificial intelligence); public administration; semantic Web; WebSenior; e-government Web services; government agencies; government program; government-citizen interaction; middleware; ontology; semantic Web; senior citizens; user interface; Aging; Collaboration; Electronic government; Medical services; Middleware; Prototypes; Senior citizens; Transportation; Voting; Web services; E-government; Semantic Web; Web service; ontology; service composition;

fLanguage

English

Journal_Title

Intelligent Systems, IEEE

Publisher

ieee

ISSN

1541-1672

Type

jour

DOI

10.1109/MIS.2005.103

Filename

1556518