Preparation of Commercial Instruction Manuals: A Survey and Some Comments

A questionnaire was used to survey the operating practices of commercial instruction-manual groups in the process instrument industry. The results are presented and discussed. Subjects examined include 1) the amount of time the writer must spend on research; 2) areas of responsibility of the instruction department and other departments in the preparation of an instruction manual; 3) relations with customers; and 4) manpower shortage.