DocumentCode
775458
Title
Making contact in international virtual offices: an application of symbolic interactionism to online workplace discourse
Author
Amant, Kirk St
Author_Institution
Inst. of Tech. & Sci. Commun., James Madison Univ., Harrisonburg, VA, USA
Volume
46
Issue
3
fYear
2003
Firstpage
236
Lastpage
240
Abstract
The online work environment brings with it factors that can create problems in crosscultural interactions. Technical communicators, therefore, need to understand how cultural communication expectations can affect discourse in IVOs. This article overviews one area-contact-in which cultural differences could cause online communication problems. The article also uses the theory of symbolic interactionism to examine these problems and to posit strategies for avoiding them.
Keywords
electronic mail; human factors; office automation; professional communication; Email; crosscultural interactions; cultural communication; international virtual offices; online workplace discourse; symbolic interactionism; technical communication; Books; Costs; Cross-cultural communication; Cultural differences; Demography; Employment; Global communication; Kirk field collapse effect; Teleworking; Virtual environment;
fLanguage
English
Journal_Title
Professional Communication, IEEE Transactions on
Publisher
ieee
ISSN
0361-1434
Type
jour
DOI
10.1109/TPC.2003.816785
Filename
1227596
Link To Document