Issues in enterprise e-mail management

Author

Choi, Deokjai ; Choi, Taesang ; Tang, Adrian

Author_Institution

Dept. of Comput. Networking, Missouri Univ., Kansas City, MO, USA

Volume

34

Issue

4

fYear

1996

fDate

4/1/1996 12:00:00 AM

Firstpage

78

Lastpage

82

Abstract

The existing e-mail management standards are all proposed for specific e-mail technologies. Unless everyone agrees on a common backbone e-mail technology and its management, it will be difficult to tackle enterprise e-mail management. The authors provide management solutions to the following problems in an enterprise e-mail environment: message transfer agents (MTAs) and e-mail gateway monitoring; e-mail tracking; and congestion management. When an e-mail manager evaluates an e-mail protocol, it should examine how the protocol tackles these problems

Keywords

business communication; electronic mail; electronic messaging; protocols; telecommunication congestion control; telecommunication network management; telecommunication standards; congestion management; e-mail gateway monitoring; e-mail tracking; enterprise e-mail management; message transfer agents; protocol; standards; Calendars; Data handling; Electronic mail; Environmental management; Information management; Monitoring; Postal services; Protocols; Spine; Technology management;

fLanguage

English

Journal_Title

Communications Magazine, IEEE

Publisher

ieee

ISSN

0163-6804

Type

jour

DOI

10.1109/35.489717

Filename

489717