• DocumentCode
    798419
  • Title

    Lessons in global information technology sourcing

  • Author

    Lacity, Mary

  • Author_Institution
    Dept. of Inf. Syst., Missouri Univ., St. Louis, MO, USA
  • Volume
    35
  • Issue
    8
  • fYear
    2002
  • fDate
    8/1/2002 12:00:00 AM
  • Firstpage
    26
  • Lastpage
    33
  • Abstract
    Successful information technology sourcing decisions require customers to identify their IT needs, know the sourcing market, and develop significant contract-crafting and relationship management skills. The author gives twelve customer lessons considered to be most important for managing four processes: evaluating market options; assessing the IT portfolio; crafting deals; and managing relationships. Three lessons are given for suppliers.
  • Keywords
    contracts; information technology; management; IT needs; IT portfolio; contract-crafting skills; customer lessons; global information technology sourcing; market options assessment; relationship management skills; sourcing market; Companies; Computer science; Contracts; Enterprise resource planning; Failure analysis; Information technology; International collaboration; Outsourcing; Portfolios; Time measurement;
  • fLanguage
    English
  • Journal_Title
    Computer
  • Publisher
    ieee
  • ISSN
    0018-9162
  • Type

    jour

  • DOI
    10.1109/MC.2002.1023785
  • Filename
    1023785
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=798419