Discussion on "Products" at the Manchester Section of the Institution

MR. T. FRASER (Section President) in his opening remarks stated that it would be a good thing if customers could be trained to ask as far as possible for standard articles. MR. F. W. SHAW made a statement concerning the work of the Engineering Standards Institution referred to by the lecturer in his paper, i.e., they do definitely ask in their publications for suggestions and they do publish some of their work in book form. MR. HOOD referred to Mr. Fraser´s comments on the training of customers and said that he considered the sales people were the people responsible for this.