Author :
Haley, Debra ; Back, Donna ; Watern, Kathy L.
Abstract :
In this paper, balancing of work and life is discussed. Based upon considerable research a model was developed to better understand to achieve and maintain WLB. The model is modified and applied to WLB with the establishment of four life accounts that describe the essence of are: emotional, mental, spiritual, and physical. Other commitments could include family, fitness, politics, and education. The companies which had implemented WLB programs in the workplace: 1) Improved recruitment and retention. 2) Higher levels of customer service. 3) Improved workforce productivity. 4) Increased employee satisfaction. 5) Reduced employee absenteeism due to stress-related absences. These benefits make the employees enjoy better working relationships, improved self-esteem, health, concentration, and confidence.
Keywords :
customer services; employee welfare; ergonomics; labour resources; productivity; recruitment; WLB model; better working relationship; customer service; employee satisfaction; improved recruitment; life account; retention improvement; self-esteem; stress-related absence; work balance; workforce productivity; workplace; Aging; Board of Directors; Emotion recognition; Employee welfare; Engineering profession; Filling; Human factors; Pressing; Qualifications; Security;
