Title :
Measuring Web application quality with WebQEM
Author :
Olsina, Luis ; Rossi, Gustavo
Author_Institution :
La Pampa Nat. Univ., Argentina
Abstract :
This article discusses using WebQEM, a quantitative evaluation strategy to assess Web site and application quality. Defining and measuring quality indicators can help stakeholders understand and improve Web products. An e-commerce case study illustrates the methodology´s utility in systematically assessing attributes that influence product quality
Keywords :
Internet; electronic commerce; information resources; software metrics; software quality; software tools; Internet; Web Quality Evaluation Method; Web application quality measurement; Web site quality; WebQEM; case study; e-commerce; product quality; quantitative evaluation strategy; software metrics; Documentation; IEC standards; ISO standards; Quality management;
Journal_Title :
MultiMedia, IEEE
DOI :
10.1109/MMUL.2002.1041945
