• DocumentCode
    862669
  • Title

    Choosing between technology solutions

  • Author

    Desouza, Kevin ; Jha, Sanjeev ; Apagari, Sridhar P. ; Chen Ye

  • Author_Institution
    Sch. of Inf., Washington Univ., Seattle, WA, USA
  • Volume
    16
  • Issue
    1
  • fYear
    2006
  • Firstpage
    42
  • Lastpage
    45
  • Abstract
    This paper presents the results of a study on how users choose between two technology solutions that are nearly identical. In this study, two popular web browsers were considered: Microsoft Internet Explorer (IE) and Mozilla´s Firefox version 1.0. The study brings into light a number of characteristics that affect users´ perception of a technology and their decision to switch.
  • Keywords
    Internet; decision making; online front-ends; software reviews; Internet Explorer; Mozilla Firefox; Web browsers; decision making; emotional switchers; irrational switchers; rational switchers; technology solutions;
  • fLanguage
    English
  • Journal_Title
    Engineering Management Journal
  • Publisher
    iet
  • ISSN
    0960-7919
  • Type

    jour

  • DOI
    10.1049/em:20060110
  • Filename
    1604983