Title :
The ChoicePoint Dilemma: How Data Brokers Should Handle the Privacy of Personal Information
Author :
Otto, Paul N. ; Antón, Annie I. ; Baumer, David L.
Author_Institution :
North Carolina State Univ., Raleigh
Abstract :
Before 2005, data broker ChoicePoint suffered fraudulent access to its databases that exposed thousands of customers´ personal information. We examine Choice-Point´s data breach, explore what went wrong from the perspective of consumers, executives, policy, and IT systems, and offer recommendations for the future.
Keywords :
authorisation; customer profiles; customer services; data privacy; information industry; information services; Choice-Point data breach; ChoicePoint data broker; IT system; customer personal information privacy; database fraudulent access; Business; Companies; Data privacy; Data security; Databases; Information security; Insurance; Law; Legal factors; Licenses; ChoicePoint; data breach; data brokers; data privacy; information security;
Journal_Title :
Security & Privacy, IEEE
DOI :
10.1109/MSP.2007.126