The formula: world class manufacturing for hybrid thin-film component production

In less than one year, Avantek´s hybrid thin film component (HTFC) production operation transformed itself into a showcase for successful world class manufacturing (WCM). Production cycle time was reduced by 60%, work-in-process inventory was reduced by 92%, and overall process yields were improved by over 15%. WCM for this HTFC operation included the application of a number of productivity concepts. The proper mix of just-in-time (JIT), total quality management (TQM) and employee involvement concepts has transformed this operation into a powerful competitive tool for the company. The authors describe the steps taken to empower HTFC´s employees and to develop a teamwork approach. While the success of this approach intertwines with other WCM tools, teamwork has created infectious group enthusiasm for TQM-like problem solving while eliminating non-value-added activity required by JIT