Providing user models direct access to interfaces: an exploratory study of a simple interface with implications for HRI and HCI

Models of users are a way to understand and improve the usability of computer interfaces. We present here a model in ACT-R cognitive-modeling language that interacts with a publicly available driving simulation as a simple analog for robot interfaces. The model interacts with the unmodified Java interface by incorporating a novel use of bitmap parsing. The model´s structure starts to describe the knowledge a human operator of a robot must have. The model also indicates some of the aspects of the task will be difficult for the operator. For example, the model´s performance makes quantitative predictions about how robot speed will influence navigation quality, correlating well to human performance. While the model does not cover all aspects of human-robot interaction, it illustrates how providing user models access to an interface through its bitmap can lead to more accurate and more widely applicable model users