Reorganization of historical data to support the analysis of organization´s behavior

An approach to reorganizing the historical data of an organization, where the data are based on a concept of black box and protocol, is proposed. A data model containing two time variables to represent the cycle time of operations in the organization and the time length for behavior analysis is developed. Using this model, a database containing the data files of all protocols describing the input state and output state of the activities concerned and the numerical data files of the statistics of interactions between and/or among entities concerned can be created from historical data taken from the daily operational database. The evidence from a case study in a general teaching hospital shows that the approach can be implemented and used to support the analysis of an organization´s behavior for management purposes