Voice-quality monitoring and control for VoIP

Author

Manousos, Michael ; Apostolacos, Spyros ; Grammatikakis, Ioannis ; Mexis, Dimitrios ; Kagklis, Dimitrios ; Sykas, Efstathios

Volume

9

Issue

4

fYear

2005

Firstpage

35

Lastpage

42

Abstract

Voice over IP offers important opportunities for the telecommunications market to deploy more advanced services, but it must overcome many obstacles. Users expect toll-quality voice, which calls for end-to-end quality of service (QoS) - a challenge for IP service providers. To make VoIP attractive to end users, the only feasible and directly implementable alternative is to deploy an efficient mechanism within the endpoints. To that end, the authors propose the scalable, modular, call quality monitoring and control framework for maintaining voice quality at acceptable levels over networks that don´t offer QoS guarantees.

Keywords

Internet telephony; quality of service; telecommunication computing; IP service provider; call quality monitoring; end-to-end quality of service; telecommunications market; toll-quality voice; voice over IP; voice-quality monitoring; Communication system traffic control; Delay effects; IP networks; Internet telephony; Jitter; Monitoring; Propagation losses; Quality of service; Telecommunication control; Telecommunication traffic; IP PBX; QoS for VoIP; data and voice convergence; voice quality monitoring and control;

fLanguage

English

Journal_Title

Internet Computing, IEEE

Publisher

ieee

ISSN

1089-7801

Type

jour

DOI

10.1109/MIC.2005.92

Filename

1463159