Record number
3580
Author
Hernon Peter
Creator Role
نويسنده
Title
Assessing service quality: satisfying the expectations of library customers
Publication
Chicago American Library Association
Published Year
2015
Edition
3
Fierst Pages
xiii
Main Pages
218
Collation
xiii، 218، illus، tables
Reprint
False
Print issue
0
Added entries
AU نويسنده Altman Ellen , AU نويسنده Dugan Robert E.
Subject
Public services (Libraries)- Evaluation , Public services (Libraries)- United States- Evaluation
Class
025
Number
5
CutterNumber
H4
ISBN
978--8389-1308-6
Language
انگليسي
Link To Document