• Record number
    3580
  • Author

    Hernon Peter

  • Creator Role
    نويسنده
  • Title

    Assessing service quality: satisfying the expectations of library customers

  • Publication
    Chicago American Library Association
  • Published Year
    2015
  • Edition
    3
  • Fierst Pages
    xiii
  • Main Pages
    218
  • Collation
    xiii، 218، illus، tables
  • Reprint
    False
  • Print issue
    0
  • Added entries
    AU نويسنده Altman Ellen , AU نويسنده Dugan Robert E.
  • Subject

    Public services (Libraries)- Evaluation , Public services (Libraries)- United States- Evaluation

  • Class
    025
  • Number
    5
  • CutterNumber
    H4
  • ISBN
    978--8389-1308-6
  • Language
    انگليسي