تأثير شايعات سازماني بر عملكرد شغلي كاركنان شركت مجتمع گاز پارس جنوبي

The Effects of Organizational Rumors on the Job Performance of Employees (Case study:P.O.G.C

شايعات يا خبرهاي ساختگي يكي از آسيب هايي است كه همواره بخشي از محاوره هاي اجتماعي و گفتگوهاي دوستانه ما را تشكيل ميدهد. شايعات باتوجه به ماهيت و قدرت تأثيرگذاري كه دارند، ميتوانند در انجام وظايف كاركنان سازمان تاثيرات نامطلوبي ايجاد نمايند و چرخۀ اقتصاد را فلج نموده و اعتبار اجتماعي افراد، مؤسسات و كشورها را خدشه دار نمايد. هدف اين تحقيق، مطالعه و بررسي تاثير شايعه سازماني بر عملكرد شغلي كاركنان است. نتايج نشان مي‌دهد كه انتشار شايعه در سازمان منجر به بي‌اعتمادي بين كاركنان و مديران، افزايش اضطراب و نگراني، احساس عدم امنيت شغلي، كاهش بهره‌وري و فشار بر سازمان مي‌شود.

Rumor is one of the factors which has always been hidden from the eyes and attention of the organization and its managers and its importance in crisis because of mental and emotional communication in the organization is ignored. Gossip and disperse it among the indicators that can measure the degree of healthy relationships within the organization .The goal of present study was to investigate the effects of organizational rumor on the performance of SOUT pars gas complex employees using a descriptive survey method. The statistical universe of this study was consisted of all 5 refinery-administrative staff, operation management. The number of participants in total was 2300 persons. A classified random sampling method and a sample size proportional to statistical population have been selected. Then using Cochran formula from 2300 persons, 330 persons were chosen. In order to collect data from the participants, a questionnaire were distributed among them.After collecting some advices from supervisors and faculty advisors and also opinions of some professors at University and then applying their views on the questionnaire, at first stage important questions about the impact of organizational rumors on job performance were identified including spirit of distrust, the pressure on the employees from the administration, worry and anxiety, decreased productivity, lack of job security for personnel of SPGC. After providing the questionnaire at the second stage, the responses collected based on the sample space. Then the data were collected from the responses. This data were analyzed using several tests including correlation, Friedman test, T test with two independent groups, variance analysis and also using 16 SPSS software. Some important results are as follows: There is a direct relationship between gossip and decreased job performance and the coefficient of determination obtained indicates that 30 percent of the variation can be explained by a drop in job performance by the rumors. Significant differences were seen in the opinions of the staff on the effect of organizational rumors on employees' performance according to work experience and work place. work experience and workplace provide significant difference on the above scores. However, the difference between scores measured based on age. edgucation level and marital status are not significant