چكيده لاتين :
For a globalised sector like the ceramic industry, the travel restrictions imposed during the Covid-19 emergency have not
only affected commercial activities in recent months but have also hampered manufacturing operations that require supplier personnel to be physically present at the plant. In this respect, the digital revolution has brought major benefits. Remote
plant and machinery assembly and start-up operations have been successfully completed, predictive maintenance of Industry 4.0 lines has allowed shipments and deliveries to be organised on time, and production issues have been resolved remotely through teleservice.
