پديد آورندگان :
چناري، عليرضا دانشگاه آزاد اسلامي واحد رودهن - گروه مديريت آموزشي، رودهن، ايران , روحاني، فاطمه دانشگاه آزاد اسلامي واحد رودهن - گروه مديريت آموزشي، رودهن، ايران , پارسا معين، كورش دانشگاه آزاد اسلامي واحد رودهن - گروه علوم تربيتي، رودهن، ايران
كليدواژه :
ﺗﻮاﻧﻤﻨﺪﺳﺎزي ﺳﺎزﻣﺎﻧﯽ , ﻋﻮاﻣﻞ ﻓﺮدي , ﻋﻮاﻣﻞ ﺳﺎزﻣﺎﻧﯽ , ﻋﻮاﻣﻞ ﻣﯿﺎن ﻓﺮدي , ﺑﺎﻧﮏ ﺳﭙﻪ
چكيده فارسي :
اﯾﻦ ﭘﮋوﻫﺶ ﺑﺎ ﻫﺪف ﺷﻨﺎﺳﺎﯾﯽ ﻋﻮاﻣﻞ اﺛﺮﮔﺬار ﺑﺮ ﺗﻮاﻧﻤﻨﺪﺳﺎزي ﺳﺎزﻣﺎﻧﯽ ﺑﺮ اﺳﺎس ﻣﺪﯾﺮﯾﺖ داﻧـﺶ در ﻣﯿـﺎن ﮐﺎرﮐﻨﺎن ﺷﻌﺐ ﺑﺎﻧﮏ ﺳﭙﻪ ﺷﻬﺮ ﺗﻬﺮان اﻧﺠﺎم ﺷﺪ. ﭘﮋوﻫﺶ ﺣﺎﺿـﺮ از ﻟﺤـﺎظ ﻫـﺪف، ﮐـﺎرﺑﺮدي و از ﻟﺤـﺎظ ﻧﺤـﻮه ﮔﺮدآوري اﻃﻼﻋﺎت ﺟﺰء ﭘﮋوﻫﺶﻫﺎي آﻣﯿﺨﺘﻪ )ﮐﯿﻔﯽ- ﮐﻤﯽ( اﺳﺖ. ﺟﺎﻣﻌﻪ آﻣﺎري در ﺑﺨﺶ ﮐﯿﻔﯽ ﺷﺎﻣﻞ ﺧﺒﺮﮔﺎن داﻧﺸﮕﺎﻫﯽ و ﺳﺎزﻣﺎﻧﯽ ﺷﺎﻣﻞ ﻣﺪﯾﺮان ارﺷﺪ ﺑﺎﻧﮏ ﺳﭙﻪ ﺷﻬﺮ ﺗﻬﺮان و آﺷﻨﺎ ﺑﺎ ﻣﺪﯾﺮﯾﺖ ﻣﻨﺎﺑﻊ اﻧﺴـﺎﻧﯽ، و در ﺑﺨـﺶ ﮐﻤﯽ ﺷﺎﻣﻞ ﮐﻠﯿﻪ ﮐﺎرﻣﻨﺪان ﺷﻌﺐ ﺑﺎﻧﮏ ﺳﭙﻪ ﺷﻬﺮ ﺗﻬﺮان ﺑﻮد. ﺣﺠﻢ ﻧﻤﻮﻧﻪ در ﺑﺨﺶ ﮐﯿﻔﯽ ﺑﺎ اﺷـﺒﺎع ﻧﻈـﺮي )20 ﻧﻔﺮ( و در ﺑﺨﺶ ﮐﻤﯽ ﺑﺮ اﺳﺎس ﻓﺮﻣﻮل ﮐﻮﮐﺮان 343 ﻧﻔﺮ ﺑﺮآورد ﺷﺪ.. اﺑﺰار ﮔﺮدآوري داده ﻫـﺎ، در ﺑﺨـﺶ ﮐﯿﻔـﯽ، ﻣﺼﺎﺣﺒﻪ و در ﺑﺨﺶ ﮐﻤﯽ، ﭘﺮﺳﺸﻨﺎﻣﻪ ﻣﺤﻘﻖ ﺳﺎﺧﺘﻪ ﺑﺮ ﻣﺒﻨﺎي ﻣﻘﯿﺎس 5 ﮔﺰﯾﻨﻪ اي ﺑـﻮد . ﺑـﺮاي ﺗﺠﺰﯾـﻪ و ﺗﺤﻠﯿـﻞ دادهﻫــﺎ از آزﻣــﻮن ﻫــﺎي آﻟﻔــﺎي ﮐﺮوﻧﺒــﺎخ، ﻣﯿﺎﻧﮕﯿﻦ وارﯾﺎﻧﺲ اﺳﺘﺨﺮاج ﺷﺪه )AVE(، ﻣــﺎﺗﺮﯾﺲ ﺟــﺬر AVE، ﮐﻮﻟﻤﻮﮔﺮوف اﺳﻤﯿﺮﻧﻒ، ﺗﺤﻠﯿﻞ ﻋﺎﻣﻠﯽ اﮐﺘﺸﺎﻓﯽ، ﺗﺤﻠﯿﻞ ﻋﺎﻣﻠﯽ ﺗﺎﯾﯿﺪي و t ﺗﮏ ﻧﻤﻮﻧﻪ اي اﺳـﺘﻔﺎده ﺷـﺪ . ﻧﺘـﺎﯾﺞ ﺑـﻪ دﺳﺖ آﻣﺪه ﺑﻪ ﺷﻨﺎﺳﺎﯾﯽ 14 ﻣﺆﻟﻔﻪ اﺛﺮﮔﺬار ﺷﺎﻣﻞ اﻋﺘﻤﺎد، اﻧﮕﯿﺰش، ﺗﻌﻬﺪ، ﻫﻮش ﻫﯿﺠـﺎﻧﯽ، ﻣﺸـﺎرﮐﺖ، ارﺗﺒﺎﻃـﺎت، ﺳﺎﺧﺘﺎر، آﻣﻮزش، ﻓﺮﻫﻨﮓ، رﻫﺒﺮي، ﺗﮑﻨﻮﻟﻮژي و ﭘﺎداش ﻣﻨﺠﺮ ﺷﺪ. ﻧﺘﺎﯾﺞ دﯾﮕـﺮ ﻧﺸـﺎن داد ﮐـﻪ وﺿـﻌﯿﺖ ﻣﻮﺟـﻮد ﻣﺆﻟﻔﻪ ﻫﺎي ﺷﻨﺎﺳﺎﯾﯽ ﺷﺪه در ﺗﻮاﻧﻤﻨﺪﺳﺎزي ﺳﺎزﻣﺎﻧﯽ ﺑﺮ اﺳﺎس ﻣﺪﯾﺮﯾﺖ داﻧﺶ ﻣﻄﻠﻮب اﺳﺖ. ﻋﻼوه ﺑﺮ اﯾـﻦ، ﺑـﺎ اﺳﺘﻔﺎده از ﺗﺤﻠﯿﻞ ﻋﺎﻣﻠﯽ اﮐﺘﺸﺎﻓﯽ ﻣﺆﻟﻔﻪ ﻫﺎ ﺑﻪ ﺳﻪ دﺳﺘﻪ ﻓﺮدي، ﺳﺎزﻣﺎﻧﯽ و ﻣﯿﺎن ﻓﺮدي دﺳﺘﻪ ﺑﻨـﺪي ﮔﺮدﯾـﺪ . در اﯾﻦ ﻣﯿﺎن ﻋﻮاﻣﻞ ﻓﺮدي ﺑﺎ ﺿﺮﯾﺐ ﻣﺴﯿﺮ )0.88( رﺗﺒﻪ اول، ﻋﻮاﻣﻞ ﺳﺎزﻣﺎﻧﯽ )0.87( رﺗﺒﻪ دوم و در ﻧﻬﺎﯾـﺖ ﻋﻮاﻣـﻞ ﺑﯿﻦ ﻓﺮدي ﺑﺎ ﺿﺮﯾﺐ ﻣﺴﯿﺮ )067( رﺗﺒﻪ آﺧﺮ را ﺑﻪ ﺧﻮد اﺧﺘﺼﺎص داد.
چكيده لاتين :
The purpose of this study was to identify the factors affecting
organizational empowerment based on KM among employees of
Sepah Bank branches in Tehran. The present study is applied in
terms of purpose and qualitative-quantitative in terms of
information gathering. The statistical population in the qualitative
section consisted of academic and organizational experts including
senior managers of Sepah Bank in Tehran and familiar with human
resources management, and in the quantitative section included all
employees of Sepah Bank branches in Tehran. The sample size was
343 in qualitative section with theoretical saturation (20 persons)
and in quantitative section by Cochran formula. Data were analyzed
using Cronbach's alpha, AVE, AVE matrix, Kolmogorov-Smirnov
test, exploratory factor analysis, confirmatory factor analysis, and
one-sample t-test. The results led to the identification of 14
influential components including trust, motivation, commitment,
emotional intelligence, participation, communication, structure,
education, culture, leadership, technology, and reward. Other results
showed that the existing status of identified components in
organizational empowerment based on knowledge management is
desirable. In addition, the components were categorized into three
categories: individual, organizational, and interpersonal using factor
analysis. Among the individual factors with path coefficient (0.88)
ranked first, organizational factors (0.87) ranked second and finally
interpersonal factors with path coefficient (067) ranked last.