ارزيابي ارتباط اشتراك گذاري دانش منابع انساني با عملكرد سازمان با تأكيد بر نقش ميانجي گري سرمايه فكري (مورد مطالعه: شركت هاي كاشي و سراميك استان يزد)

Evaluation of Relationship between Human Resources Knowledge Sharing with Organization`s Performance with Emphasis on the Mediating Role of Intellectual Capital (Case Study: Yazd Tile and Ceramic Companies)

اﻣﺮوزه داﻧﺶ ﯾﺎ ﺳﺮﻣﺎﯾﻪ ي ﻓﮑﺮي ﺑﻪ ﻋﻨﻮان ﻋﺎﻣﻞ ﺗﻮﻟﯿﺪ ﺛﺮوت، در ﮐﺴﺐ ﻣﺰﯾﺖ رﻗﺎﺑﺘﯽ و ﭘﯿﺸﺒﺮد اﻫﺪاف ﺳـﺎزﻣﺎن ﻧﻘﺶ ﺑﻪ ﺳﺰاﯾﯽ دارد. ﺻﻨﻌﺖ ﮐﺎﺷﯽ و ﺳﺮاﻣﯿﮏ از ﺻﻨﺎﯾﻊ ﺗﻮﻟﯿﺪي ﻣﻬﻢ اﯾﺮان اﺳـﺖ و ﺗﻮﺟـﻪ ﺑـﻪ ﻋﻤﻠﮑـﺮد اﯾـ ﻦ ﺻﻨﻌﺖ، ﻧﯿﺎز اﺳﺎﺳﯽ ﻣﯽ ﺑﺎﺷﺪ. ﻫﺪف اﯾﻦ ﭘﮋوﻫﺶ، ارزﯾﺎﺑﯽ ﺗﺄﺛﯿﺮ اﺷﺘﺮاك ﮔﺬاري داﻧﺶ ﻣﻨﺎﺑﻊ اﻧﺴﺎﻧﯽ ﺑـﺮ ﻋﻤﻠﮑـﺮد ﺷﺮﮐﺖ ﻫﺎي ﮐﺎﺷﯽ و ﺳﺮاﻣﯿﮏ ﺑﺎ ﺗﺄﮐﯿﺪ ﺑﺮ ﻧﻘﺶ ﻣﯿﺎﻧﺠﯽ ﺳﺮﻣﺎﯾﻪ ﻓﮑﺮي اﺳﺖ. ﺟﺎﻣﻌﻪ آﻣﺎري ﭘﮋوﻫﺶ، ﻣﺪﯾﺮان و ﺧﺒﺮﮔﺎن ﺻﻨﻌﺖ ﮐﺎﺷﯽ و ﺳﺮاﻣﯿﮏ اﺳﺘﺎن ﯾﺰد ﺑﻮد. ﭘﮋوﻫﺶ ﺣﺎﺿﺮ، ﺗﻮﺻﯿﻔﯽ- ﭘﯿﻤﺎﯾﺸﯽ از ﻧﻮع ﻫﻤﺒﺴﺘﮕﯽ اﺳـﺖ. داده ﻫﺎي ﭘﮋوﻫﺶ ﺑﺎ ﭘﺮﺳﺸﻨﺎﻣﻪ ﻫﺎي اﺳﺘﺎﻧﺪارد اﺷﺘﺮاك ﮔـ ﺬاري داﻧـﺶ، ﺳـﺮﻣ ﺎﯾﻪ ي ﻓﮑـﺮ ي و ﻋﻤﻠﮑـﺮد ﺳـﺎزﻣﺎ ﻧﯽ ﺟﻤﻊ آوري ﺷﺪ. رواﯾﯽ و ﭘﺎﯾﺎﯾﯽ ﭘﺮﺳﺸﻨﺎﻣﻪ ﻫﺎ ﺣﺎﮐﯽ از رواﯾﯽ و ﭘﺎﯾﺎﯾﯽ ﻣﻄﻠﻮب اﺑﺰارﻫﺎي اﻧﺪازه ﮔﯿﺮي ﺑﻮدﻧﺪ. ﺑـﺮاي آزﻣﻮن ﻣﺪل ﻣﻔﻬﻮﻣﯽ و ﻓﺮﺿﯿﻪ ﻫﺎي ﭘﮋوﻫﺶ از ﻣﺪل ﺳﺎزي ﻣﻌﺎدﻻت ﺳﺎﺧﺘﺎري ﻣﺒﺘﻨـﯽ ﺑـﺮ روش PLS اﺳـﺘﻔﺎده ﺷﺪ. ﻧﺘﺎﯾﺞ ﻧﺸﺎن داد ﮐﻪ ﺳﺮﻣﺎﯾﻪ اﻧﺴﺎﻧﯽ، ﺳﺎﺧﺘﺎري و راﺑﻄﻪ اي ﺑﺎ ﻋﻤﻠﮑﺮد ﻋﻤﻠﯿﺎﺗﯽ و ﻣﺎﻟﯽ ارﺗﺒﺎط ﻣﻌﻨـﺎدار ي دارد، ﻫﻤﭽﻨﯿﻦ اﺷﺘﺮاك ﮔﺬاري داﻧﺶ ﺻﺮﯾﺢ و داﻧﺶ ﺿﻤﻨﯽ ﻣﻨﺎﺑﻊ اﻧﺴﺎﻧﯽ ﺑﻪ ﺗﺮﺗﯿﺐ ﺑﺮ ﻋﻤﻠﮑﺮد ﻣﺎﻟﯽ و ﻋﻤﻠﯿﺎﺗﯽ ﺗـﺄ ﺛﯿﺮ ﻣﺜﺒﺖ و ﻣﻌﻨﺎداري دارد. درﻧﺘﯿﺠﻪ، ﺗﻮﺟﻪ ﺑﻪ ﻋﻮاﻣﻞ ﻣﺆﺛﺮ ﺑﺮ اﺷﺘﺮاك ﮔﺬاري داﻧﺶ و ارﺗﻘﺎء اﺑﻌـﺎد ﺳـﺮﻣ ﺎﯾﻪ ﻓﮑـﺮ ي، ﻋﺎﻣﻞ ﻣﺆﺛﺮي در ﺑﻬﺒﻮد ﻋﻤﻠﮑﺮد ﻣﯽ ﺑﺎﺷﺪ.

Today, knowledge or intellectual capital plays a more significant role in achieving competitive advantage and attaining organizational goals. Tile and ceramic industry is one of important industries in Iran. So, attention to performance in this industry is very essential. The aim of the current research is to assessment the effect of human resources knowledge sharing on performance in Yazd tile and ceramic companies with emphasizing on the mediating role of intellectual capital. The statistical population of the study was managers and experts in the tile and ceramic industry. The present research is a descriptive-correlational survey which data were collected using standard knowledge sharing, intellectual capital and organizational performance questionnaires. The validity and reliability of the questionnaires indicated that the instrumentation had a good validity and reliability. Structural equation modeling (SEM) based on partial least squares (PLS) method was used to test the research hypotheses and conceptual model. The results of data analysis showed that human, structural and relation capital have a significant effect on operational and financial performance. Also, explicit knowledge sharing and tacit knowledge sharing has a positive and significant effect on financial and operational performance, respectively. According to the findings, it can be concluded that paying attention to factors affecting knowledge sharing and promotion of intellectual capital dimensions is an effective factor in performance improvements.