بررسي تاثير ابعاد مديريت ارزش بر عملكرد سازماني مبتني بر استاندارد آموزشي‌ ايزو 10015 ( مورد مطالعه : دانشگاه فرهنگيان بوشهر )

Investigating the Impact of Value Management Dimensions on Organizational Performance Based on ISO 10015 Educational Standard (Case Study: Bushehr Farhangian University)

ﻫﺪف از ﭘﮋوﻫﺶ ﺣﺎﺿﺮ ﺑﺮرﺳﯽ ﺗﺄﺛﯿﺮ اﺑﻌﺎد ﻣﺪﯾﺮﯾﺖ ارزش ﺑﺮ ﻋﻤﻠﮑﺮد ﺳﺎزﻣﺎﻧﯽ ﻣﺒﺘﻨﯽ ﺑﺮ اﺳﺘﺎﻧﺪارد آﻣﻮزﺷﯽ اﯾﺰو 10015 در داﻧﺸﮕﺎه ﻓﺮﻫﻨﮕﯿﺎن واﺣﺪ ﺑﻮﺷﻬﺮ ﺑﻮد. اﯾﻦ ﭘﮋوﻫﺶ ﺑﺮاﺳﺎس ﻫﺪف ﮐﺎرﺑﺮدي ﮐﻪ ﺑﺎ اﺳﺘﻔﺎده از ﻃﺮح آﻣﯿﺨﺘﻪ اﮐﺘﺸﺎﻓﯽ اﻧﺠﺎم ﺷﺪ. در ﺑﺨﺶ ﮐﯿﻔﯽ از روش ﮔﻠﻮﻟﻪ ﺑﺮﻓﯽ و ﻓﻦ دﻟﻔﯽ ﺑﺮاي اﺷﺒﺎع و اﺟﻤﺎع ﺗﺌﻮري و در ﺑﺨﺶ ﮐﻤﯽ از روش ﺗﻮﺻﯿﻔﯽ- ﻫﻤﺒﺴﺘﮕﯽ ﺑﺎ ﺗﺄﮐﯿﺪ ﺑﺮ ﻣﻌﺎدﻻت ﺳﺎﺧﺘﺎري اﻧﺠﺎم ﺷﺪ. در ﺑﺨﺶ ﮐﯿﻔﯽ از روش ﻧﻤﻮﻧﻪ ﮔﯿﺮي ﻫﺪﻓﻤﻨﺪ ﺑﺎ در ﻧﻈﺮ ﮔﺮﻓﺘﻦ ﻗﺎﻧﻮن اﺷﺒﺎع، ﺗﻌﺪاد 23 ﻧﻔﺮ اﺳﺎﺗﯿﺪ و در ﺑﺨﺶ ﮐﻤﯽ ﺑﺎ اﺳﺘﻔﺎده از روش ﻧﻤﻮﻧﻪ ﮔﯿﺮي ﺧﻮﺷﻪ اﯾﯽ ﺳﺎده و ﺑﺮاﺳﺎس ﻓﺮﻣﻮل ﮐﻮﮐﺮان ﺗﻌﺪاد 121 ﻧﻔﺮ از اﺳﺎﺗﯿﺪ و275 ﻧﻔﺮاز داﻧﺸﺠﻮ ﻣﻌﻠﻤﺎن ﺑﻪ ﻋﻨﻮان ﻧﻤﻮﻧﻪ آﻣﺎري اﻧﺘﺨﺎب ﺷﺪﻧﺪ. اﺑﺰارﮔﺮدآوري داده ﻫﺎي ﭘﮋوﻫﺶ در ﺑﺨﺶ ﮐﯿﻔﯽ ﺗﺤﻠﯿﻞ ﻣﺤﺘﻮاي اﺳﻨﺎد و ﻣﺼﺎﺣﺒﻪ و در ﺑﺨﺶ ﮐﻤﯽ دو ﭘﺮﺳﺸﻨﺎﻣﻪ ﻣﺤﻘﻖ ﺳﺎﺧﺘﻪ ﻣﺪﯾﺮﯾﺖ ارزش ﻫﺎ و ﺑﺮرﺳﯽ ﻋﻤﻠﮑﺮد ﺳﯿﺴﺘﻢ 10015آﻣﻮزش ﺑﻮدﻧﺪ. رواﯾﯽ و ﭘﺎﯾﺎﯾﯽ اﺑﺰار در ﺑﺨﺶ ﮐﯿﻔﯽ ﺑﺎ ﻣﻌﯿﺎرﻫﺎي ﻣﻘﺒﻮﻟﯿﺖ و ﻗﺎﺑﻠﯿﺖ ﺗﺄﯾﯿﺪ و در ﺑﺨﺶ ﮐﻤﯽ رواﯾﯽ اﺑﺰار ﺑﺎ ﻧﻈﺮ ﻣﺘﺨﺼﺼﺎن و ﺗﺎﺋﯿﺪ ﻋﺎﻣﻠﯽ ﺗﺎﺋﯿﺪي و ﭘﺎﯾﺎﯾﯽ آﻧﻬﺎ ﺑﺎ روش آﻟﻔﺎي ﮐﺮوﻧﺒﺎخ ﺑﻪ ﺗﺮﺗﯿﺐ 0/96 و 88 / 0ﺑﻪ دﺳﺖ آﻣﺪ. داده ﻫﺎي ﺣﺎﺻﻞ ﺑﺎ اﺳﺘﻔﺎده از روش ﻫﺎي آﻣﺎري ﺗﯽ اﺳﺘﯿﻮدﻧﺖ، ﺗﺤﻠﯿﻞ ﻋﺎﻣﻠﯽ ﺗﺎﺋﯿﺪي، ﺗﺤﻠﯿﻞ ﻣﺴﯿﺮ ﺑﺎ اﺳﺘﻔﺎده از ﻧﺮم اﻓﺰارﻫﺎي آﻣﺎري SPSSوLISREL ﺗﺤﻠﯿﻞ ﺷﺪﻧﺪ. ﯾﺎﻓﺘﻪ ﻫﺎي ﮐﻠﯽ ﻧﺸﺎن داد: اﺑﻌﺎد ﻣﺪﯾﺮﯾﺖ ارزش ﺑﺮ ﺑﻬﺒﻮد ﻋﻤﻠﮑﺮد داﻧﺸﮕﺎه ﻓﺮﻫﻨﮕﯿﺎن واﺣﺪ ﺑﻮﺷﻬﺮ ﺗﺎﺛﯿﺮ ﻣﺜﺒﺖ و ﻣﻌﻨﯽ داري دارد.

The purpose of this study was to investigate the effect of value management dimensions on organizational performance based on ISO 10015 educational standard in Farhangian University, Bushehr Branch. This research is based on an applied goal, which was conducted using a mixed exploratory design. In the qualitative part of the snowball method and Delphi fan for saturation and consensus theory was done and in the quantitative part of the descriptive-correlation method with emphasis on structural equations. In the qualitative part of the purposeful sampling method, taking into account the saturation law, 23 professors and in the quantitative part, using the simple cluster sampling method, based on the Cochran's formula, 121 professors and 275 students, teachers as a statistical sample were chosen. The data collection tools in the qualitative part were the content analysis of documents and interviews and in the quantitative part were two researcher-made questionnaires of value management and performance evaluation of the 10015-training system. Validity and reliability of the instrument in the qualitative part with the criteria of acceptability and verifiability and in the quantitative part of the instrument with the opinion of experts and confirmatory factor confirmation and their reliability by Cronbach's alpha method were 0.96 and 0.88, respectively. Data were analyzed using Student's statistical methods, confirmatory factor analysis, path analysis using SPSS and LISREL statistical software. General findings showed: the dimensions of value management have a positive and significant effect on improving the performance of Farhangian University, Bushehr Branch.