كليدواژه :
شهر هوشمند , شهر ديجيتال , ICT , بيماري‌هاي همه‌گير , كوويد 19
چكيده فارسي :
اگر چه فناوري‌هاي اطلاعاتي و ديجيتال به مرور در حال گسترش در نظام شهري هستند، اما شيوع اپيدمي كرونا در اواخر سال 2019 به شكل ملموسي نياز به توسعه خدمات ديجيتال (و غيرحضوري) در شهرها را ضروري نمود. لذا آنچه مورد بحث مقاله حاضر است ارزيابي كيفيت خدمات شهر ديجيتال و مولفه‌هاي مرتبط با آن در دوره بيماري‌هاي واگيردار و اپيدميك است. هدف پژوهش آن است كه ضمن شناسايي ظرفيت‌هاي شهر ديجيتال در مواجهه با بيماري‌هاي واگيردار، كاستي‌ها و تنگناهاي موجود را شناسايي نمايد تا توجه به اين عرصه در تصميم-گيري‌ها و سياست‌هاي كشور نقش پررنگ‌تري به خود گيرد. پژوهش حاضر با روش تحليلي تفسيري و مبتني بر مطالعات اسنادي و پيمايش ميداني است. پژوهش از نوع كمي و داراي ماهيت كاربردي است. جامعه هدف شامل كليه شهروندان ايراني است كه حداقل آشنايي اوليه با اينترنت و فضاي مجازي را دارند. حجم نمونه با توجه به مدل مورد استفاده، 160 مورد بوده است كه حدودا 6 برابر تعداد متغيرها (سوالات) است. پس از تكميل پرسشنامه‌ها، داده‌ها به كمك مدل تحليل عاملي اكتشافي در نرم‌افزار SPSS مورد تحليل قرار گرفته‌اند. مطابق يافته‌ها، شهر ديجيتال از طريق عوامل «خدمات زيربنايي ديجيتال»، «مبادلات مالي اينترنتي»، «امكانات زيست مجازي»، «خدمات درماني غيرحضوري»، «خدمات اداري الكترونيك»، «زيرساخت تحصيل مجازي» و «خدمات الكترونيكي حمل‌و نقل» مي‌تواند نقشي كليدي در راستاي مديريت اپيدمي كرونا ايفا نمايد.
چكيده لاتين :
At the beginning of the 21st century, which is known as the era of "Information and Communication Technology", we are witnessing the emergence of new attitudes towards the city. The e-city or digital city is an example of an emerging concept that reflects advances in information technology on the urban environment and the lives of citizens. Although information
and digital technologies are gradually entering the urban system, the outbreak of the Covid-19 epidemic in late 2019
has significantly highlighted the need to develop digital (not in person) services in cities. Apart from the advantages
and disadvantages that can be enumerated for digital city, this article discusses the position of the digital city and its
related components in the face of infectious and epidemic diseases. The aim of this research is to identify the capacities
and bottlenecks of the digital city with regards to infectious diseases. As a result, attention to this issue will play a more
prominent role in the decisions and policies of the country. The present study has used an interpretive analytical method
based on documentary studies and field survey. The target population includes all Iranian citizens who have at least a basic
knowledge of the internet and cyberspace. The validity of the questions was checked by receiving the opinion of experts
(15 people) and the reliability was confirmed according to the Cronbach's alpha test for 25 experimental questionnaires
(0.852). Since in the exploratory factor analysis model, the sample size should be at least three to four times the number
of variables, the sample size of 160 people (approximately 6 times the number of variables) was considered. Due to the
nature of the questions in the questionnaire, which are mainly related to the services provided on the internet, the samples
were selected from people who had experience using the internet, especially during the Covid-19 epidemic. Then, the data
obtained from the questionnaires were entered into SPSS software and evaluated by exploratory factor analysis model.
According to the findings, the digital city can play a key role in managing the Covid-19 epidemic through the factors of
"digital infrastructure services", "internet financial exchanges", "internet amenities", "non-attendance medical services",
"electronic administrative services", "virtual education services" and "electronic transportation services". The findings
also show that the status of services related to the digital city during the Covid-19 epidemic in Iran has generally been
associated with moderate public satisfaction. More detailed results also indicate that despite the relative availability of
digital city infrastructure in Iran, policymakers in this area have not been very successful in the use of infrastructure and
actualization of capacity, especially in the two factors of "digital infrastructure services" and "non-attendance medical services". Therefore, strategies in this regard have been proposed at the end of this article.
