كليدواژه :
تخصيص , تخصيص مدل برنامه‌ريزي عدد صحيح چندهدفه , تاپسيس , كاركنان ارشد , ترجيحات , رضايت
چكيده فارسي :
منابع انساني در سازمان‌ها و مؤسسات، يكي از مزاياي رقابتي سازمان‌ها تلقي مي‌شوند و هرچه كاركنان جايگاه اجرايي بالاتري در سازمان‌ها داشته باشند، به همان ميزان اهميت نسبي مزيت رقابتي افزايش مي‌يابد؛ به‌طوري كه مديران اجرايي، سرپرستان و كاركنان ارشد به‌ويژه در خطوط توليد، اهميت خاصي براي صاحبان شركت دارند. انتخاب سرپرستان شايسته و متعهد و همچنين حفظ آنها براساس تأمين رضايت ايشان در سيستم، يكي از مؤلفه‌هاي كليدي در موفقيت سازمان‌هاست؛ بنابراين در اين پژوهش، انتخاب كاركنان ارشد براي مديريت ايستگاه‌هاي اصلي توليدي، براساس شايستگي ايشان و همچنين تخصيص آنها به ايستگاه‌ها بنابر ترجيحات خود كاركنان مطالعه شده است. به اين منظور، تعدادي از كاركنان به‌عنوان گزينه‌هاي بالقوه براي سرپرستي كانديد شدند و ترجيحات ايشان براي مديريت چند ايستگاه توليدي با رويكرد تاپسيس[i] محاسبه شد، سپس يك مدل برنامه‌ريزي عدد صحيح چندهدفه توسعه داده شد كه علاوه بر انتخاب كاركنان از بين كانديدها، با توجه به معيارهاي شايستگي، منتخبان با توجه به ترجيحاتشان به ايستگاه‌ها تخصيص داده شوند. داده‌هاي موردنياز از طريق پرسشنامه و مصاحبه با گزينه‌هاي بالقوه جمع‌آوري شده است. نتايج حاصل از حل مدل پيشنهادي نسبت‌به نتايج سنتي كنوني، مبتني بر نظر مديران و كارشناسان برتري دارد.
چكيده لاتين :
Purpose: Human resources are considered a competitive advantage in organizations, and according to the executive position of staff, the relative importance of the competitive advantage is enhanced so that the executive managers, and the senior staffs particularly in the production line, are of particular importance to company owners. Selecting competent and committed senior staff as well as maintaining them based on their satisfaction is one of the key factors in the success of organizations. Therefore, this paper aims to study the selection and assignment of senior staff problems so that they are selected based on their competency to manage the production workshops, and then they are assigned to the workshops based on their preferences. For this purpose, an integrated model of mathematical programming and Multi-Attribute Decision-Making (MCDM) is developed to select competent senior staff and assign them to the workshops based on their preferences.
Design/methodology/approach: In this paper, some of the staff as potential options have been determined, and then, their preferences to manage all workshops have been calculated using the TOPSIS technique. Also, a multi-objective integer programming model has been developed to select competent senior staff among all potential options and to assign them to the workshops based on their preferences. In this paper, a multi-objective global criteria method has been proposed as an approach to solving the selection and assignment problem.
Findings: The required data were collected through questionnaires and interviews with potential options. Consequently, the results indicated that the proposed method (weighted global criteria) outperforms the simple global criteria approach as well as the traditional method based on the decision of the managers and experts.
Research limitations/implications: The results were limited to the case of production workshops in an appliances plant, and all data were deterministic. Respectively, some directions as opportunities for future research were suggested. The first suggestion is to apply the current model in other production systems, and the second suggestion is to use fuzzy logic for developing both the fuzzy TOPSIS and fuzzy mathematical programming model based on the expert’s knowledge.
Practical implications: Since the non-optimal assignment of the staff to the workplaces increases the costs, and assigning them disregarding their preferences leads to staff dissatisfaction, the production system would be affected. Therefore, the lifecycle of the organization can be threatened. Therefore, the optimal staff assignment problem can be one of the most critical management challenges in industries.
Originality/value: To the best of our knowledge, there is no research in the literature on the staff assignment problem that considers preferences and competencies simultaneously as studied in this paper. Therefore, the following contributions to the literature are underlined:
- Selecting and assigning senior staff to production workshops, considering a multi-objective problem
- Collecting the evaluation criteria of preferences for the problem from the literature to determine final preferences for selecting the workshop
Integrating the integer programming (IP) model and TOPSIS to extend the new model of staff assignment problem
