از نگاه استفاده كننده : معرفي روش شناسي كيفي -كمي -مغناطيسي

From the mindʹs eye of the user: the sense-making qualitativequantiative methodology

This is a translation of the chapter contributed to the title "Qualitative Research in information management" (Libraries Unlimited, 1992). It introduces a methodological approach to the study of human use of information and information systems developed since 1972. The approach sense making - has been used to study the needs, images, and satisfactions of users and potential users of information/ communication systems. In the first section the underlying assumptions and theoretic foundations of the methodology are set forth, followed by a description of the methodology and its derivative methods. A third section, exemplars of how the approach has been used in several different studies, is not included in this translation.