خدمات مورد انتظار از نهادهاي دولتي ايران جهت توسعه صادرات شركت هاي كوچك و متوسط (مطالعه موردي : صنايع شكلات سازي ايران )

Small and Medium Sized Companiesʹ Expectations From Iranian Government Agencies To Increase Exports

Small and medium_ sized enterprises greatly influence the economices of all countries and act as the main engine of economic growth and technological advancement. Small and medium enterpriesesdo not constitute a home genous group and researchers have concluded that they need different services and also encounter different export barriers or problems by srage of export development. The present research introdvices a model for expected services from government organizations and centers for the export promotion of small and medium - sized enterprises (a study chocolate producing industry). This research utilizes two methody which are comparacomparative and survey research. In the comparative six asian countries which have a high export growth rate were selected. The services offered by public organization of these countries (japan, China, Malaysia, Thailand, South korea, and Turkey) to Their small and medium enterprises were compared. Then the services offered by Iranian public organizations were compared with abvove mentiones countries. In the Survey research the statistical population comprised of all small and medium enterprises producing chocolate. The convenient sampling method was used in order to select the sample and the sampling size comprised 40 enterprises. Then 15 executwes in the organizations offering services were chosen and surveyed on the needs of small and medium - sized chocolate producing enterprises for different services. Finally a Model is introduced which its main points consists of ranking of chocolate producers needs services by groups and subgroups, establishing an opinion poll, centers offering professional services with education, research and consulting cores prepared to offer expected services to chocolate producers.