ارايه مدل عوامل مؤثر بر ايجاد ريسك در زنجيره ي تامين الكترونيكي و تاثيرآن بر عملكرد سازماني

Proposing a Model to present Factors which Affect e-SCM Risk and their Impacts on Organizational Performance

Companies strive to improve market share, grow corporate profit, and gain strategic advantage. In order to achieve these goals, supply chain competency must be placed at the heart of a companyʹs business model. Using e-Commerce and information and communication technologies (ICT) in todayʹs changing demands of business has made organizations more responsive and flexible. E-Commerce and Internet have changed the nature of supply chains and re-defined how customers obtain wisdom of products, services, selection, purchasing and using them. Advent of ICT and new business environment has caused emerge of electronic supply chains. This research has proposed a model for presenting factors which affect electronic supply chainʹs risk; besides the influence of the risk on financial and non-financial organizationʹs performance indicators. Studying the influence of the risk on organizationʹs performance is conducted in a sample of electronic and telecommunication companies. In order to measure these relationships, using correlation and structural equation modeling (SEM) techniques proposed that electronic supply chain risk identification and management have significant impact on organizationʹs performance improvement.